Accessibility Statement

We are committed to making our website accessible to the widest possible audience, regardless of ability or technology. We believe that everyone deserves an equal, respectful, and welcoming online experience, and we treat accessibility as an ongoing part of how we design, build, and maintain our storefront.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Conformance with these guidelines helps make the web more user-friendly for everyone. While we strive to meet Level AA across our storefront, accessibility is an ongoing effort and some content may not yet fully conform.

Our ongoing efforts to support and improve accessibility may include:

• Using semantic HTML and clear page structure so content is understandable to screen readers and other assistive technologies.
• Providing text alternatives for meaningful images and non-text content.
• Aiming for sufficient color contrast between text and its background.
• Supporting keyboard navigation for interactive elements.
• Using descriptive links, labels, and headings to aid navigation.
• Designing responsive layouts that adapt to different screen sizes and zoom levels.

We periodically review our storefront and work to address accessibility issues as we become aware of them.

Accessibility is a continuous process rather than a one-time task. As we add new features, products, and content — and as web standards evolve — we work to maintain and improve the accessibility of our storefront.

Some content may not yet fully meet our accessibility goals. This can include third-party content, embedded media, or older material that has not yet been updated. Where we identify barriers, we prioritize fixes and seek reasonable alternatives so that the information or functionality remains available to you.

Our storefront may include content, plugins, or services provided by third parties (for example, payment processors, embedded videos, maps, or social media widgets). We do not always control the accessibility of third-party content. If you encounter a barrier with a third-party feature, please let us know and we will do our best to help you access the information or complete your task through an alternative method.

We welcome your feedback. If you experience any difficulty accessing part of our website, or if you have suggestions for how we can improve, please contact us:

• Email: hello@craftedbyjoanna.com
• Phone / Text: (385) 630-3116]
• Mailing address: Crafted By Joanna, 1413 Dean Ave., Junction City, KS 66441

To help us respond quickly, please include:

• The web address (URL) of the page where you encountered the issue.
• A description of the problem and what you were trying to do.
• The device, browser, and any assistive technology you were using (if known).

We take accessibility feedback seriously and will make reasonable efforts to respond and address the issue within a reasonable timeframe. [OPTIONAL: RESPONSE TIME COMMITMENT]

If you are unable to complete a purchase, access information, or use a feature on our storefront, we want to help. Please reach out using the contact details above and we will work with you to provide the information or complete the transaction through an alternative means, such as by phone, text, or email.

We may update this Accessibility Statement from time to time to reflect changes to our website, technologies, standards, or accessibility practices. When we make changes, we will revise the "Last updated" date above. We encourage you to review this page periodically.